All orders are shipped via USPS. For domestic orders, the shipping transit time is 2-5 business days based on your location. You will be emailed a USPS tracking number.
At $45, you qualify for free shipping on any products!
Shipping is flat rate at $5.95 for all Whole Bean Coffee under $45.
For Canned Nitro Products, shipping is $9.99 for orders up to $30, and $6.99 for orders between $30 and $45. At $45, Nitro products ship free!
Where we Ship
We ship to all 50 states with free shipping for orders of $45 and above.
Nitro with Spirits are currently only available to ship in Virginia and DC. (More states coming soon!)
Shipment to P.O. boxes or APO/FPO addresses
No shipments to P.O. Boxes.
Returns or Exchanges
If you are dissatisfied with your order for any reason, we’re here to help!
We will refund or exchange your order within 14 days of receipt. You can return your product in exchange for a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
– Returned items must be sealed and returned in original packaging.
– If a customer has multiple returns in a short period of time, we may inquire as to the intent of the returns, especially if the products are opened and partially used.
To initiate a return or exchange, please complete the following steps:
– Send us an email at firstname.lastname@example.org with your email address and order ID.
– In your email, please include the products you wish to return or exchange from your order.
– Print your prepaid shipping label that you will receive from us by email.
– Send all items back to us using the label provided.
We process all refunds within 10 business days of receiving the returned product.
Products that are not postmarked within the 14-day window are not eligible for return.
If you have any questions, please don’t hesitate to email us at email@example.com.